The time frame for processing a withdrawal request is normally within one business day, in order to allow us to complete various security checks before initiating payment. The time frame for receipt of the payment, is dependent upon the payment method and processing time of the third party remitter.
The withdrawal screen on the trading platform states the minimum withdrawal requirements for each type of payment method. Processing a withdrawal request for less than the minimum withdrawal amount may result in charges to your account.
Listed below are the withdrawal methods we offer. Please note that some of the methods may not be available in your region:
Electronic wallets - PayPal or Skrill. Funds should be received in your e-wallet account after the withdrawal has been authorised subject to the processing time of your e-wallet.
Bank transfer - direct bank to bank funds transfer. Funds should be received in your bank account after the authorisation of the withdrawal subject to the processing time of your banking institution and the jurisdiction in question.
Credit cards - funds should be received in the bank account associated with the relevant card according to each bank's processing time.
Our policy is to, wherever possible, make withdrawal payments to the same source that was used to make the deposit on the customer’s account. For example, if a customer deposits using a Visa card, we will always first attempt to process any withdrawal thereafter to the same Visa card account. Once the withdrawal has been authorised, the funds will be credited to the customer’s Visa card. The refund should be visible in the relevant account within a few business days and in the next monthly statement.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.4% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.