The Plus500 trading platform is offered by Plus500CY Ltd. Therefore, Plus500CY Ltd is the issuer and seller of the financial products described or available on this website. Plus500CY Ltd is a Cyprus based company with its offices located in Limassol. The company is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC), with licence no. 250/14, to offer Contracts For Difference (CFDs) in various underlying products. The company is a rapidly growing CFD provider and currently offers a portfolio of over 2000 instruments. Plus500CY Ltd is a subsidiary of Plus500 Ltd; a company listed on the London Stock Exchange’s Main Market for Listed Companies, and headquartered in Haifa.Company Information
When you open an account, Plus500CY Ltd will hold your funds on a segregated basis, in accordance with the Cyprus Securities and Exchange Commission's client money rules.Client Money Protection
Plus500 has established a strong foundation from which it is well positioned to deliver future growth. Plus500’s strategic priorities have to date differentiated, and will continue to differentiate, Plus500 from its competitors and be fundamental to Plus500’s future success.
Plus500’s own marketing has been and will continue to be the driving force behind New Customer growth within Plus500’s current markets and potential new jurisdictions.
These innovative marketing initiatives allow Plus500 to deploy targeted marketing resources and develop highly effective marketing campaigns through the monitoring and control of customer acquisition spend based on data analytics tools and proprietary algorithms.
Plus500’s consistent focus on innovation, best-in-class user experience and breadth of offering are the key elements of increasing activity of Active Customers on the Trading Platform. Plus500’s continued emphasis on innovation will enable it to continue to be amongst the first to market in launching new instruments which customers find desirable, such as high profile, newly listed equities.
Plus500 intends to increase its market share in the jurisdictions in which its offering is currently available and expand its geographic reach over time through entry into new jurisdictions in which it does not currently have customers and by focusing on acquiring New Customers from regulated markets, particularly those New Customers residing in Western European countries.
Since its inception, Plus500 has put significant emphasis on its technological edge and continuous innovation.
The Company understands the need to develop and deploy new and innovative financial instruments as part of its strategy to continue to build a loyal and engaged customer base.
Plus500 is an industry leader within the CFD sector in mobile innovation and customer satisfaction.
The continued investment in and development of the Marketing Machine will enable Plus500 to further enhance its ability to efficiently and cost-effectively acquire New Customers.
The nature of Plus500’s proprietary technology enables it to expand into new geographies without the need for a physical presence in those markets, which in turn limits the capital expenditure required to increase its geographic reach.
Being the no.1 global CFD provider while continuing to lead in technology and innovation, and attracting new and existing customers.
Plus500CY Ltd is authorised and regulated by Cyprus Securities and Exchange Commission (250/14).
Plus500CY Ltd is a company registered in Cyprus (Company No HE 333382) specializing in Contracts for Difference (CFDs) in commodities, shares, currencies and indices.
Plus500CY Ltd, 1 Siafi Street | 3042 Limassol
As a CySEC regulated investment firm we are obliged to put in place internal procedures for handling Client Complaints fairly and promptly. You may submit any Complaint you may have in respect of the services provided by Plus500CY Ltd via the contact us page on our website, addressed to the Customer Support Department. This page is also available through the “Help” menu on the Plus500 Trading Platform. Please make sure to include the word “Complaint” in the Subject field of the ‘Contact Us’ form.
We will send you a written acknowledgement of your complaint promptly following receipt. Further information regarding our Complaints Handling Procedures can be found on Clause 32 of the User Agreement.
To communicate with Plus500, customers should fill in the form available in the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address the customer specified in the Request Form.
Only emails received from either the plus500.com domain or from the plus500.com.cy domain are legitimate email communications from Plus500. Any other emails claiming to be from Plus500 are deemed to be fraudulent.